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All prices in the online shop are including VAT and the choices of currency are in your local market currency, where applied, which are a direct conversion from our home currency of Swedish Krona (SEK).
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Payments will be made through Shopify Checkout facility, where you can use credit/debit card, PayPal, Klarna or other regional services such as Swish, Apple Pay etc but not all regions will be able to have the same payment options, except credit cards & Paypal which are universal.The prices applicable are set at the date on which you place your order. Final shipping costs and payment fees are stated in the checkout process before confirming the purchase. All transfers conducted through Bare Nordic Beauty are handled and transacted through third party dedicated gateways to guarantee your protection. Card information is not stored and all card information is handled with SSL encryption. Please read the terms and conditions for the payment gateway chosen for the transaction, as they are responsible for the transactions made.
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All products are sold EXW from our warehouse in Sweden or soon, the UK, meaning that freight costs from the warehouse to the destination will be covered by the customer. Where we offer customers free shipping, for example over certain order value in Sweden, or specific countries or sometimes via a promotional code, this discounted is strictly limited to shipping costs only. Customers are still responsible any duty/customs cost that may arise.
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If we have your requested products on stock, your order will be shipped within 1-2 days. If the products cannot be delivered to you within three days, we will send you an email informing you about the actual shipment date.
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When shopping, an estimated shipping cost will appear below the generated purchase amount, based on shipping to the country you are in. When checking out the shopping cart, the final shipping cost will be determined after stating your delivery address, and shown in the order summary before confirming the purchase.
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For international shipments any duties, taxes or VAT that might occur will be covered by the customer. All countries within the European Union are shipped on DDP (Delivery Duty Paid) basis, meaning that taxes and duties are included in the final price.
All countries outside the European Union are shipped on EXW (Exworks) basis, meaning that taxes and duties are not included in the final price.Delivery times are provided as guidelines only, and do not take into account possible delays caused by payment authorisation, customs and/or stock availability. -
Delivery time & shipping costs
SWEDEN
Delivery time: 1-2 days
Shipping cost: 60SEK
Free delivery on orders above 300SEKEUROPE
Standard delivery time: 4-5 daysOUTSIDE EUROPE, incl. UNITED KINGDOM & NORTHERN IRELAND, selected countries WORLWIDE
Standard delivery time: 5-7 days.We have a freight agent who will automatically select the cheapest shipping service for your address, which is usually between DHL, FedEx or UPS. We can also use local postal service such as PostNord in Sweden if you would like to request this for ease of delivery to some rural locations. The cost of shipping will be shown at checkout.If you want to arrange an Express Shipping alternative we can arrange this. Please contact us atinfo@barenordicbeauty.com -
For parcels that are not picked up within 14 days, Bare Nordic Beauty reserves the right to charge you a handling fee to cover return shipping, freight and administrative costs. Any refund requested for goods that are returned to our warehouse will be less the costs that are incurred by us for return delivery from the shipping provider, and will vary depending upon location that the package is sent from, weight of parcel etc. This can be confirmed if you emailinfo@barenordicbeauty.comfor a refund request.
Please note that you can always try to contact your local service point to extend your pick-up time. -
Bare Nordic Beauty has a 14-day return policy, meaning you have 14 days from when your order is delivered to ship/postmark it back to our return center for a refund or exchange. Returned products must be kept in its original packaging, in perfect condition and unopened. Damaged or opened products will not be accepted and no refunds will be made. Freight costs for returns will be covered by the customer.Returning Your Purchase:
- Email info@barenordicbeauty.com with an email marked “RETURN”. and include your order number and reason for the return.
- Upon confirmation from us you can return the products.
- Package your return item well enough to prevent damage in transit. Items must be returned to us in perfect condition accompanied by the original invoice.
- Clearly mark the parcel ‘Returned Goods’, to shorten handling time and for international returns avoid any Customs charges. It is sometimes possible (depending on the carrier that delivered the original shipment) that we can send you a returns label that you will need to print out on a normal black & white printer (paper) and securely fix to the parcel.
- Please note that Bare Nordic Beauty is not responsible for returns that gets lost in the mail.
- You will receive an email confirmation once return is processed.
Please send the return to:Bare Nordic Beauty – Ecommerce ReturnsKillebackevägen 77 1127198 YstadSweden
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Your refund will be credited to the same form of payment from where the purchase was made.
It takes up to two weeks to process returns and credit your account. Please note that your financial institution may take longer to reflect the transaction. If you have any questions about your return, please contact us.
Items must be returned in perfect condition, unused, and in undamaged packaging. Please note that a deduction can be made if the value of the goods has been reduced as a result of you handling the goods improperly. We do not refund shipping on exchanges and returns.For countries within the EU, VAT will be included in the refund. All exchanges are subject to availability. Faulty items will be replaced by the same type of product, subject to availability. Refunds for faulty items can be made within 14 days. -
Exchanges are only processed upon receipt of returned merchandise and are based on stock availability. If you wish to change a product for another one; please send an email toinfo@barenordicbeauty.com, state your order number, mark the email “Exchange Product”. Please let us know which product you would like to return and which one you wish to have instead.
Return shipping costs are carried by the customer. -
Our regular online return and exchange policy as described above applies during sale periods.
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If an item received is classified as faulty and was received damaged, you must contact us within 7 days of receipt. Please emailinfo@barenordicbeauty.comand include photos of the damaged items.
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If an item received is classified as faulty and was received damaged, you must contact us within 7 days of receipt. Please email info@barenordicbeauty.comand include photos of the damaged items.
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All products available for purchase are in stock if no other info is shown, but this may on occasion include stock that is in transport to us from our suppliers and is expected to shortly be available, in all good faith. Sometimes delays and error to occur, and if for any reason we are unable to fulfil your order you will receive an email from us giving you the reason, the expected delay and often an alternative that we can recommend (if appropriate). This is part of our mission to provide good, personal customer service. We will not take payment until we know that we are able to send you your goods, and of course if you do not want to wait or take an alternative variant you will immediately have the order cancelled and the funds are returned by your payment provider.
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Bare Nordic Beauty will act responsibly for all personal information requested from you. The personal information will be used to ensure deliveries, for credit assessment and to provide offers and information to you. The information you provide is only available to Bare Nordic Beauty and will not be shared with any third parties. You have the right to inspect the information held about you and you always have the right to request it to be deleted or corrected. By accepting Bare Nordic Beauty‘s terms and conditions, you agree to the above. The only information we have access to is that which is shown on your order and extends to only names, addresses and contact details. No financial information is accessible by us.
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Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.
Payment: If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read Shopify'sTerms of ServiceorPrivacy Statement. -
Events outside Bare Nordic Beauty‘s control, which are not reasonably foreseeable, shall be considered force majeure, meaning that Bare Nordic Beauty is released from its obligations to fulfil contractual agreements. Example of such events are, but not limited to; government action or omission, new or amended legislation, conflict, embargo, fire or flood, sabotage, accident, war, natural disasters, strikes or lack of delivery from suppliers. The force majeure also includes government decisions that affect the market negatively and products, for example, restrictions, warnings, ban, etc.
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These terms and conditions are governed by Swedish law and you agree that the Swedish courts will have exclusive jurisdiction of any dispute under this agreement.